Terms and Conditions

Welcome to Homely Touch. By using our website (www.homelytouch.in) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. General Information

Homely Touch is an Indian-based home decor brand providing thoughtfully curated products designed to bring warmth, love, and emotion into your home. The terms “we,” “us,” and “our” refer to Homely Touch. The term “you” refers to the customer or user.

2. Eligibility

To place an order on our website, you must be at least 18 years old or using the site under the supervision of a parent or legal guardian.

3. Product Information & Availability

We make every effort to display our products accurately, including descriptions, prices, and availability. However, slight variations in color, finish, or size may occur due to screen settings or handcrafted nature.

  • All product prices are listed in INR and are inclusive of applicable taxes unless otherwise specified.

  • We reserve the right to change product availability or discontinue items at any time without notice.

4. Orders & Payments

  • Once you place an order, you’ll receive an order confirmation via email.

  • All orders are subject to verification, availability, and payment confirmation.

  • We accept secure payments via UPI, Credit/Debit Card, Net Banking, and wallet payments through our authorized payment gateways.

  • Homely Touch reserves the right to refuse or cancel any order at our discretion, with full refund if applicable.

5. Shipping & Delivery

Please refer to our Shipping Policy for details on processing times, delivery estimates, shipping partners, and applicable fees.

6. Returns, Refunds & Replacements

If you're unhappy with a product, we're here to help. For details on how to initiate a return or replacement, read our Returns & Refunds Policy.
Certain products like customized or discounted items may not be eligible for returns unless damaged.

7. Use of Website

You agree not to misuse the site, including:

  • Uploading viruses or harmful code

  • Impersonating others

  • Violating intellectual property rights

  • Engaging in fraudulent activity

We reserve the right to restrict or terminate your access if you violate these terms.

8. Intellectual Property

All content on www.homelytouch.in — including logo, text, images, product designs, and branding — is the intellectual property of Homely Touch and may not be used or reproduced without our permission.

9. Limitation of Liability

Homely Touch is not liable for any indirect, incidental, or consequential damages arising from product use, delay in delivery, or website access. We ensure product quality but do not offer guarantees beyond stated warranty or usage expectations.

10. Privacy & Data

We respect your privacy and handle your data responsibly. Please refer to our Privacy Policy for more on how your information is collected, used, and protected.

11. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. In case of any disputes, jurisdiction will lie with courts in Pune, Maharashtra.

12. Changes to Terms

We may update these Terms & Conditions periodically. Continued use of our site implies your acceptance of the most current version.